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We adhere to an ‘enquiry/referrals protocol’ to ensure that all referrals, planned or emergency, are processed quickly and efficiently.
When an enquiry/referral is made, the staff member who receives it completes the essential parts of a referral form; the referrer is then called by the Head of Service within 24 hours to discuss the nature of the referral in more detail.
The Head of Service then makes a joint decision, with the referrer, as to whether the referral is a planned or emergency placement and how best to proceed.
A comprehensive assessment of need is undertaken by members of the care, education and clinical staff teams before any planned placement offers are made.
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Contact Us
General enquiries:
08442 487187 (Local rate)
08442 487187 (Local rate)
Make a referral:
08442 487190 (Local rate)
08442 487190 (Local rate)
Jenny's story
"You are an outstanding group of people who give so much more than required. I know Jenny is very reluctant to leave Sunnycroft, but she must continue her growth into adulthood and use the skills you have helped her learn. Young Options is very lucky to have such a great team of people on its staff."
- Jenny's Mum